Shipping policy

Shipping Policy

All deliveries are shipped with NZ Post, Aramex or Freightways and ship to all of New Zealand. If you would like more specific delivery time frames please refer to the carrier websites: https://www.nzpost.co.nz/, https://www.aramex.co.nz/, https://www.freightways.co.nz/

No deliveries will be made on weekends or holidays.

Time Frames

Standard shipping is free on orders of $250 or more. Orders under $250 have a flat rate shipping fee of $9 NZD. Standard shipping covers all of New Zealand, with a delivery time frame of 2-8 business days from dispatch depending on your location.

Dispatch

Due to high order volumes, please allow up to 7 business days for your order to be dispatched. Express shipping isn't available in New Zealand.

Order Status & Tracking

An email confirmation will be sent for all orders once received. If you do not receive an email confirmation, please check your spam or junk mailbox before reaching out to us.

For any questions please drop us a line at help@allbirds.co.nz

Payment Methods

We accept Visa, Mastercard, American Express, UnionPay, Apple Pay, Google Pay, Shop Pay, PayPal and Afterpay.